Welcome! This “Bomgar Remote Support” site is used for providing you with remote assistance. Before connecting to your government furnished computer, the Enterprise IT Service Desk technician will ask your permission and guide you through the process.

The Enterprise IT Service Desk is committed to providing timely, accurate, and quality support. If you require assistance, please contact us. (Call if urgent.)

Phone: Toll-Free 877-256-6260

Email: EnterpriseITServiceDesk@bsee.gov

Hours: 6 a.m. to 8 p.m. (Eastern), closed weekends and federal holidays.